Renter Information

At Safehold Property Services, we make every effort to simplify the leasing process, while maintaining a highly respectful environment. Our screening process is very thorough because other residents and our owners deserve a well maintained, safe and secure property. The key to this whole process is you, the tenant. We have high expectations of ourselves, as well as the properties we manage, our owners and our tenants. If you are someone who will be residing in one of our properties, welcome.

We will communicate with you throughout the application process and your tenancy. Our periodic visits and accessibility provide you with convenient means to reach us when you need to. We are available via phone, email, text and portal messaging. If you need to reach us, we want to hear from you as soon as possible so that we can quickly and efficiently address any issues. We provide you with your own password-protected web portal for work order repair requests, viewing monthly statements and receipts, and paying your rent.

Frequently Asked Questions
Do you charge a application fee?
Yes; however, this charge is for the background/ credit check cost only.

Is a background and credit check needed?
Yes. We require all applicants to go through both a background screening and a credit check.

How much deposit do you require?
Usually one month’s rent, and depending on the situation.